The second-hand marketplace Members Voice Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the platform withdrew an update to its shipping options following member complaints.